Jupiter BPO operational centre is locate in Macedonia in Europe and provides hybrid working conditions focused on attracting the best local talent.

We provide highly skilled and experienced employees for the following:

– Customer Support
– Accounting and Bookkeeping

– Sales and Lead Generation

– HR and Administrative Support

– Digital Marketing and SEO

Outsourcing can provide cost savings, access to specialized expertise, improved efficiency, and the ability to focus internal resources on core competencies. It also provides flexibility to scale operations up or down.

Jupiter BPO is perfectly positioned in central Europe and is able to work during the ideal business hours for the US, UK, Australia and European markets.

Medical Billing Outsourcing, Medical Coder Outsourcing and Medical Transcription Outsourcing, all in one with Jupiter BPO

The healthcare industry is evolving and expanding, creating pressure on managers and C level executives to make their operations more efficient and affordable, that is where Jupiter BPO comes in, we understand accurate medical billing and transcription services are crucial for providers seeking to streamline operations and enhance patient care. At Jupiter BPO, we pride ourselves on being a leading provider of BPO outsourcing, specializing in medical billing and transcription. Compared to top outsourcing hubs like the Philippines, choosing Macedonia for your outsourcing needs can offer significant advantages and we are here to breakdown why and how.

“At Jupiter BPO, we empower businesses to optimize their operations, enhance customer satisfaction, and achieve substantial cost savings through our expert remote support services.”

Ivancho Angelevski

Experience in Medical Billing Outsourcing and Medical Transcription Outsourcing

Jupiter BPO has developed a deep understanding of the complexities involved in medical billing. Our team of experts ensures compliance with ever-changing regulations, and HIPAA, reducing the risk of errors and denials. With a focus on accuracy and efficiency, we help healthcare providers maximize revenue cycles, making us a trusted partner in medical billing outsourcing. We can help you with medical coder outsourcing, medical billing outsourcing and medical transcription outsourcing.

Medical transcription is a key area where our company excels. Our team of highly skilled and experienced medical transcriptionists are expertly versed in medical terminology, pharmacology, and industry best practices. This ensures that all patient records and healthcare documentation are accurately and meticulously transcribed. By leveraging advanced speech recognition software, secure cloud-based technologies, and rigorous quality assurance processes, we are able to provide our healthcare clients with timely delivery of high-quality transcribed documents. This outsourced medical transcription service streamlines clinical workflows and enhances the overall efficiency and productivity of healthcare service delivery.

Outsourced Customer and Admin Support?

  1. Experienced Customer Support and 24/7 availability
    We use our internal training and persona experience to ensure your customers benefit from round-the-clock support, ensuring their needs are met promptly regardless of time zones. This continuous availability enhances customer satisfaction and loyalty. 
  2. Continuous Improvement and Innovation of our processes
    We invest into training resources for our teams to ensure that the latest and best technologies and methodologies are brought into their operating process. We also use industry leading monitoring softwares that helps identify inefficiencies and suggest improvements that streamline workflows and enhance overall operational efficiency.  
  3. Operational Flexibility and Scalability
    Businesses can scale their support needs up or down, adapting to market demands and optimizing resources, you will have full support from Jupiter BPO in recruiting, training, managing and reporting KPIs on the remote employees hired through us.
  4. Maximizing your cost efficiency
    Outsourcing your Customer and Admin Support with Jupiter BPO can lower your operational expenses by up to 70%. This substantial reduction is achieved through lower European wage rates and the elimination of costs related to initial recruitment, training, office space, utilities, and benefits that are typical for in-house staff. This allows you to reinvest the savings gained into critical areas of your business, such as inventory, product development, marketing and scaling your operations.

Outsourcing to India, Outsourcing Philippines or Outsourcing to North Macedonia?

When considering outsourcing options for healthcare services, India, the Philippines, and Macedonia each offer unique advantages. While outsourcing to India boasts a vast talent pool and outsourcing to the Philippines is known for its strong English proficiency, outsourcing to North Macedonia stands out for its cultural alignment with Western markets, competitive costs, and a skilled workforce specialized in healthcare. Jupiter BPO leverages these benefits, providing tailored medical billing and transcription services that ensure accuracy and compliance. Choosing Jupiter BPO in Macedonia means healthcare providers receive exceptional quality and support, ultimately enhancing operational efficiency and patient care.

Start Your Risk-Free Trial Month

We understand gaining trust and assurance is one of the most difficult tasks when it comes to business partnerships and outsourcing, but that is why we have our Risk-Free Trial month for outsourcing services. We will source, equip, train and prepare your remote employees and remote team to make sure they are performing to your satisfaction and mee all KPI goals.

If you are not happy within the month with our services and employees, there is no obligations, no fees and nothing to pay.

So, get in touch and let us help you with your outsourcing customer support and admin support.

Track record backed by our Case Studies

We take pride in the relationships we’ve built with our business partners and teams, founded on honesty, integrity, respect, hard work, dedication, and above all, results. We have assisted businesses across various industries like, solar and renewable energy, digital marketing, IT and software development, real estate, retail, lighting, and manufacturing. We have established a trustworthy partnership in their operations and became a reliable business ally. But don’t just take our word for it, explore our case studies below.

Do you think that any of your
back end operations can be done remotely?
We are here to help you save up to 70% while leveling up your services and operations

Our Promise

  • Transparent Cost Structure – Management, Salary and Tax Fee Breakdown.
  • Domain Expertise – We use our industry experience and expertise to optimize your operations.
  • Data Security and Confidentiality – We have internal cybersecurity team dedicated to data safety.
  • Fortnightly and Monthly Reports – We help you stay on top of your KPIs with our reports.
  • World Class Lead Generation – We utilize the best lead generation platforms Zoominfo, Seamles, Apollo…
  • Scalability and Flexibility – Whether you want 1 employee or 10 we are here to support you.
  • Technology Advancements – We dedicated our resources to implement the newest technologies.
  • Respect, Relationship, Representation – We are great believers of treating our clients and employees with great care and decency.

BOOK A FREE 15 MIN CONSULTATION

Allow us to showcase our operational capabilities and how we have deliver an exceptional value to our partners in their mission to improve productivity, workflow, revenue and profits while making their experience seamless and cost-effective.